Refund Policy
​
​
At SK Enterprise, we strive to ensure complete customer satisfaction with every purchase. If you are not entirely satisfied with your order, our refund policy is designed to be as straightforward and hassle-free as possible.
​
Eligibility for Refunds
​
Return Window: You have 30 days from the date of purchase to request a refund.
Condition of Items: Items must be returned in their original condition, unused, and in the original packaging.
Proof of Purchase: A valid receipt or proof of purchase is required for all refund requests.
Non-Refundable Items
Custom Orders: Personalized or custom-made items are non-refundable.
Sale Items: Items purchased on sale or at a discount are final sale and cannot be refunded.
How to Request a Refund
Contact Us: Reach out to our customer service team via email at skenterpriserbl@gmai.com or call +91 8981369213 initiate a refund request.
Provide Details: Include your order number, item(s) to be returned, and the reason for the return in your request.
Return Instructions: Our team will provide you with instructions on how to return the item(s).
Processing Refunds
Inspection: Once we receive your returned item(s), we will inspect them to ensure they meet our return criteria.
Approval: If your return is approved, we will process your refund.
Refund Method: Refunds will be issued to the original method of payment within 7-10 business days.
Shipping Costs
Customer Responsibility:Shipping costs for returning items are the responsibility of the customer, unless the return is due to a mistake on our part (e.g., wrong item shipped, defective product).
Non-Refundable: Original shipping charges are non-refundable.
Exchanges
We do not offer direct exchanges. If you need a different item, please return the original item for a refund and place a new order for the desired item.
Contact Us
If you have any questions or need further assistance, please contact our customer service team at skenterpriserbl@gmai.com or Tel: +91 8981369213..We are here to help and ensure your shopping experience with SK Enterprise is a positive one.Thank you for shopping with SK Enterprise!